Star Health and Allied Insurance Customer Care Number
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TollFree No. : 1800-4200-269
Star Health Insurance
- Coverage for COVID-19 treatment
- 'COVID-19 Talk to Star'programme for customers
- Comprehensive plans for senior citizens
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Star Health Insurance
Star Health & Allied Insurance Co. Ltd. offers quality-driven insurance products related to Health, Personal Accident, and Travel. It has a wide array of comprehensive insurance plans for individuals, families, senior citizens, and corporations. Amidst the ongoing pandemic situation, Star health has started an exclusive program 'COVID-19 Talk to Star'. The program allows customers to interact with a panel of experts and gain factual information related to COVID-19.
Key Features of Star Health Insurance
Looking to Buy Star Health Insurance? Find complete details in one go!
Star Health Insurance Plans Why Buy Star Health Insurance? Renewal Process What is not Included in Star Health Insurance? Claim Settlement Process Buying Process Star Health Contact Details
Star Health Insurance Plans
Medical insurance plans designed to meet all the medical requirements of the masses
Most Popular Star Health Insurance Plans
POPULAR PLAN
The plan is specially designed for those individuals who are willing to secure their old-age medical needs after their retirement.
Unique Features
- Guaranteed Lifelong renewals
- No Pre-acceptance Medical test
- Availability of Instalment Facility
POPULAR PLAN
A family looking for comprehensive coverage on an individual and floater basis at an affordable premium should go for this plan.
Unique Features
- Domiciliary Hospitalization
- Air Ambulance Expense
- Hospital Daily Cash
POPULAR PLAN
The plan is ideal for the families who want to get covered under single sum insured.
Unique Features
- Automatic Restroration of SI
- Instant Recharge UPTO 30% of SI
- New born baby cover from 16th day
POPULAR PLAN
Star Cardiac Care is ideal for those individuals who want to cover the expenses of cardiac & non-cardiac ailments.
Unique Features
- Accidents and non-cardiac ailments
- Day care procedure
- No pre-acceptance Medical test
POPULAR PLAN
The plan offers additional coverage to the policyholder in case their existing coverage is exhausted.
Unique Features
- All Daycare procedure
- Pre and Post Hospitalization
- Organ Donor Expense
POPULAR PLAN
This plan is for individuals who want to protect themselves and their families against the deadliest virus of Covid-19.
Unique Features
- No pre-medical Test
- Only 16 days of Waiting Period
- Low premium amount
Star Health Insurance Plans based on Critical Illness
Critical Illness
Star Cancer Care Gold (Pilot Product)
Covers the risk of spreading/recurrence of first cancer (metastasis) & second cancer (second malignancy)
Unique Features
- Pre-hospitalization (30 days)
- All daycare procedure
- Nursing Expense
Critical Illness
Star Special Care provides coverage to children (3 years to 25 years) who are diagnosed with Autism Spectrum Disorder.
Unique Features
- No Pre-medical test
- Nursing Expense
- Emergency Ambulance Charges
Critical Illness
Star Diabetes Safe Insurance Policy
Designed specifically for diabetic persons. Hospitalization related to diabetes and non-diabetic problems is covered under this plan.
Unique Features
- 30 days waiting period
- Automatic restoration of Sum Insured
- Outpatient Expenses
Star Health Plans Based on COVID-19 Treatment
Corona Specific
It covers the cost of hospitalization if the policyholder tested positive for COVID-19.
Unique Features
- AYUSH Treatments
- Home Care Treatment
- No pre-medical screening test
Corona Specific
This policy offers 100% sum insured to the policyholder if he/she tested positive for COVID-19.
Unique Features
- No pre-medical screening test
- Sum insured: INR 50K to 2.5Lakhs
- Only 15 days Waiting Period
Corona Specific
Covers individuals, dependent children, spouse, and parents up to the age of 65, with a 20% discount for the rural population.
Unique Features
- Room Rent up to INR 5k per day
- All daycare treatments
Other Star Health Insurance Plans
Other Plan
Medi Classic Insurance Policy (Individual)
A uniquely designed insurance policy that covers organ donor expenses up to sum insured, AYUSH treatments, modern treatments, and many more.
Unique Features
- All Daycare procedures
- Automatic Restoration
- Domiciliary hospitalization
Other Plan
Star Health Gain Insurance Policy
Provides flexibility in terms of choosing the Sum Insured amount, premium amount, family size. It can be a perfect tax saver for you.
Unique Features
- All Daycare procedures
- Coverage for Modern Treatment
- Outpatient Expense
Other Plan
Star Criticare Plus Insurance Policy
Provides reimbursement of hospitalization expenses and also provides a total amount of sum insured if the insured person is diagnosed with a major illness.
Unique Features
- Modern Treatment Covered
- Non-allopathic Treatment
- Coverage for Medicine and drugs cost
Other Plan
Young Star Insurance Policy
Created for young individuals under 40 years of age. It also offers various benefits such as discounts on renewals, incentive-led wellness programs, lowest waiting periods.
Unique Features
- No-claim bonus
- Hospital daily cash
- Automatic restoration of the sum insured
Other Health Insurance Companies
Compare Star Health mediclaim policies with other top insurers in India.
Why Should I Buy Star Health Insurance?
- Quick and easy in-house claim settlement
- 24*7 customer care support
- PAN India presence
- 11000+ network hospitals of Star Health
What is not Covered under Star Health Plans?
- Injuries due to participation in adventurous sports
- Use and abuse of intoxicant substances like drugs and alcohol
- Venereal or sexually transmitted diseases like HIV
- Medical issues caused due to war situations
How to Buy Star Health Insurance Plans?
Buy from the Company
- Visit the official website of the company and click on the 'Buy Now' tab
- Fill in all the necessary details
- Choose a plan and make the payment
- The insurer will send the policy documents to your registered email address.
Buy from PolicyX
- Fill in the details in the 'Calculate Premium' form
- The next page will show all the available plans. Choose the best Star health plan and click on 'Buy Now'.
- Pay the premium and your policy document will be shared on your registered email.
Why Buy from PolicyX?
What is the Star Health Renewal Process?
Renew your Star health policy online by following this quick and simple process.
- Visit the official website of Star and click on 'Renewals'
- Enter your policy number and date of birth.
- Make the payment and the renewed policy details will be shared at your mail address.
What is the Claim Process of Star Health Insurance Plans?
Cashless Claim Process
- Show your Health Card at the hospital's reception desk
- Submit the hospital Pre-admission investigations and Doctor's consultation papers
- Hospital will verify the identity and submit a duly filled pre-authorization form to Star Health.
- Doctors will verify the submitted documents before processing the claim.
- The hospital will send the claim documents to the company.
- The amount will be settled directly to the hospital.
Reimbursement Claim Process
- Intimate the company within 24 hours of hospitalization.
- Avail treatment, settle all the bills, and file a reimbursement claim.
- Submit the required documents to the company within 15 days of the discharge.
- The company will verify all the information and process the claim.
- Once approved, you will receive the reimbursement amount in your registered bank account.
Documents Required for Reimbursement Claim
- Photocopy of Health card
- Duly filled claim form
- Pre-admission investigations and Doctor's consultation papers
- Original Discharge summary
- Investigation reports (e.g. X-ray, scans, blood report, etc.)
- Pharmacy bills supported by respective prescriptions
- Medical Bills
- In cases of accidents (Copy of FIR, Medico-Legal Certificate)
- Copy of the KYC documents
- Canceled cheque
Star Health Insurance: FAQs
1. Can one avail Star Health plans if one is not Indian by nationality but is living in India?
Yes, foreigners who are living in India can be covered under a Star Health insurance policy. But the coverage is only limited to India.
2. What is the waiting period for pre-existing illness in Star Health plan ?
Generally, every health plan excludes the treatment of any pre-existing disease and illnesses up to a predetermined period. At Star Health, the treatment of any such pre-existing disease is covered only after the completion of 48 months of continuous renewals.
3. Can I pay my premiums in EMI ?
Yes, Star Health has recently launched the facility to pay the health insurance premium in installments. Plans such as Senior Citizen Red Carpet, Family Health Optima, Medi-Classic Insurance, Star Micro Rural & Farmers Care, etc. offer the policyholder to pay their premiums in monthly, quarterly, and half-yearly installments.
4. How can I check Star Health Insurance Policy Status?
To check your policy status, go to the Star Health Insurance login page on their official website. Login with your registered user ID and Password, and you will be redirected to the page from where you can check all your star health insurance policy details.
5. Can I port my Star Health Insurance Policy?
Yes, you can. The company allows the policyholder to port their policy to other insurers. As per the IRDAI guidelines, one can port their policies at least 45 days before, but not earlier than 60 days from the policy renewal date.
6. Does the company offer coverage for maternity expenses?
Yes, a few plans of Star Health such as the Comprehensive Plan offers coverage against Maternity expenses.
7. How many times am I allowed to make a claim during a policy period?
One can make any number of claims during the policy period until and unless your sum insured cover is exhausted.
8. From where can I find the TPA's list of Star Health for processing my claims?
The best thing about Star Health is that there are no Third Party Administrators (TPA's). The company has their direct in-house claims settlement team that ensures your claims are settled on time without any hassles.
Read Reviews & Ratings
Kanchan Gupta
Agra August 9, 2021
Thanks to PolicyX for guiding me through my Star health insurance purchase. I had my doubts but they were effectively put to rest.
Shakti Kapoor
Ahmedabad August 5, 2021
Maine ye health insurance plan Liya star health se, aur Mujhe bahut acha respone mila company ki taraf se aur mujhe apna claim settle karane mai bhi jyada mehnat nahi karni padi, Is company ka claim settle...
Pradeep Narayan Kushwaha
Other July 31, 2021
We purchase a policy.Policy no.is P/161130/01/2022/053322.Our policy sell officer Miss Priya Pancholiya.she clear all policy doubt.She is a good advisor.
Rahul Yadav
Indore July 31, 2021
Miss Priya Panchotiya (12807) is best employ of the Policyx.com. We are helpful to your organisation and specially sales team.
ajay shah
Mumbai July 26, 2021
It has been a great experience with sale as well aftermath personnels, of your organisation. They have define and help to core to add me as future loyal customer. Highly appreciate the efforts of Mr Dev ...
Ajay Shah
Mumbai July 22, 2021
We are thankful to your organization and specially to your sales team highlighted by Mr. Dev his efforts to explain the product in details was quite appropriate and it help us to get the closure. Once aga...
SURESH BABU VP
Kochi July 4, 2021
I GOT EXCELLENT SERVICES AND PROMPT REPLY ON MY QUERIES FROM POLICY X. COM. CUSTOMER SUPPORTIVE AND VERY TRANSPARENT.
chandrakumar
Chennai June 3, 2021
Miss. Megha Bhadoriya (12438) is a great employee of policyx.com. she has suggest me star health plan and solve each and every one doubt . when i was confused about bajaj. I made a call to policyx.com Megh...
Star Health and Allied Insurance Customer Care Number
Source: https://www.policyx.com/health-insurance/star-health-insurance/
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